Syed Aamir Ali Shah

PhD Candidate in Operations Management
Research Interests: 
Service Operations Management; Service Innovation; Service Modularity; Servitization; Service Supply Chains; Customer Participation in Service Process.
Other Interests: 
Cycling; Hiking
Student Email:

Mr. Shah did his BSc (Hons.) and MSc in Economics from Lahore University of Management Sciences (LUMS). He joined Sukkur IBA University in 2014 as a lecturer. He got Fulbright Scholarship in 2014 to pursue MA degree in Economics from Cleveland State University (CSU), USA. Currently, he is on study leave for pursuing his PhD in Operations Management from LUMS and hopes to join back Sukkur IBA University in 2019, InshaAllah.

Recently, Mr. Shah has published two articles in one of the top conferences in Service Management in 2017 and 2018. He has won HEC travel grants in 2017 and 2018 for presenting both the papers in Italy and USA, respectively.



Shah, S. A. A. (2017). Role of Neo-institutionalism and Organisational Culture in Service Innovation Exploitation and Exploration. Paper presented at the Global Conference on Services Management (GLOSERV), Volterra, Italy from Oct 3-7, 2017.

Shah, S. A. A., & Jajja, M. S. S. (2018). Design for Participation: Modular Service Approach. Paper presented at the Global Conference on Services Management (GLOSERV) under the umbrella of GLOBE (Global Conference on Business and Economics), Sarasota, FL, USA from June 4-8, 2018